October 21, 2019
Clients of winning firms are two times more likely to be completely satisfied.
FAIRFAX, VIRGINIA – OCTOBER 17, 2019 – Thompson Greenspon, a leading accounting firm, announced today that they have won ClearlyRated’s Best of Accounting™ Award for providing superior service. Best of Accounting Award winners have proven themselves as industry leaders in service quality based entirely on ratings provided by their clients. On average, clients of 2019 Best of Accounting winners are 1.9x more likely to be entirely satisfied than those who work with non-winning firms. Thompson Greenspon received satisfaction scores of 9 or 10 out of 10 from 85% of their clients, significantly higher than the industry’s average of 45% in 2019.
“We believe that this award is a great reflection of our dedicated staff and their outstanding commitment to our clients,” said Thompson Greenspon Managing Principal Chip Helme. “We take our client feedback to heart and we are always striving to be the best partner to our clients in order to position them for long-term success.”
“The client experience is one of the most powerful ways that accounting firms can set themselves apart from the competition,” said ClearlyRated’s CEO Eric Gregg. “2019 Best of Accounting winners have demonstrated their commitment to client service, investing in a survey and feedback program that brings transparency to the client experience at their firm. I’m thrilled to showcase these service leaders alongside their validated client ratings and testimonials on ClearlyRated.com!”
About Best of Accounting™
Best of Accounting recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client ratings and testimonials.
About Thompson Greenspon
Thompson Greenspon is a certified public accounting firm providing financial reporting, tax and advisory services for businesses and individuals in the United States. Located in Fairfax, VA, the firm has been serving the Washington, DC metropolitan area for more than 60 years. For more information about Thompson Greenspon, visit www.tgccpa.com or call 703.385.8888.
Rooted in satisfaction research for professional service firms, ClearlyRated (formerly known as Inavero) utilizes a Net Promoter Score survey program to help accounting firms measure the client experience, build online reputation, and differentiate on service quality. Learn more at ClearlyRated.com/Solutions
Susan Ashley, Marketing Manager